Last updated: September 11, 2026
Overview
This Privacy Policy explains how NOVI collects, uses, and protects information when you visit justnovi.com, place an order, contact support, or subscribe to updates.
Information We Collect
We may collect information you provide directly, including your name, email address, billing and shipping address, order details, newsletter preference, and customer support messages. WordPress and WooCommerce may also process technical information needed to operate and secure the store, such as IP address, browser information, cookies, and site interactions.
How We Use Information
We use information to operate the website, process and deliver orders, provide support, prevent fraud, send service messages, and send marketing updates only when you choose to receive them.
Service Providers
We share information only when reasonably necessary with providers that support the website, payments when enabled, order fulfillment, delivery, email, and fraud prevention, or when required by law. We do not sell personal information.
Cookies
Essential cookies may be used for store functions such as cart sessions, account security, language or preference storage, and checkout. We will update this policy before enabling any additional analytics or advertising service that changes how personal information is used.
Retention and Your Choices
We retain information for as long as reasonably necessary for orders, support, legal obligations, security, and dispute handling. You may contact us to ask about access, correction, or deletion, subject to legal retention requirements.
Contact
For privacy questions, email support@justnovi.com. NOVI is operated by Shantou Yunke Technology Co., Ltd., No. 1, Lane 1, Yimen East, Qianmei Village, Longdu Town, Chenghai District, Shantou, Guangdong, China.